Terms and Conditions of Sale

GENERAL

Unless special terms are explicitly agreed to by our correspondence, these terms shall be deemed to be incorporated as Conditions of any Order or Contract accepted. All prices are subject to revision until confirmed at time of order being acknowledged. Orders are only accepted or contracts entered into on the understanding that they are executed at the prices ruling at the date of order acknowledgement.

PAYMENT

To apply for a credit account please contact us. Payment at nett invoice price is due not later than 30 days from date of invoice.

Goods are despatched on or before the date of invoice (except in the case of pro-forma transactions) and no responsibility is accepted for delays in transit. Goods to be collected will be invoice on the day of completion of the order and customers notified accordingly. If our terms of payment are not adhered to, the right to suspend dispatch is reserved. If customers are unable to accept delivery of goods ordered at the expiration of four weeks after they have been notified that the goods are ready for dispatch, the right is reserved to invoice the value of the goods. The Contract price is subject to adjustment by us if, without consent, any changes are made by the customer in specification, or quantities or delivery requirements.

CARRIAGE

Orders are despatched by carrier, cost being charged upon the invoice. Customer's own material, goods for repair, etc. must be delivered free to our works at sender's risk and properly labelled. If not so consigned goods will be refused.

PACKING

Any packing requirements other than our standard packaging and commercial containers will be invoiced as an extra charge.

DESPATCH

Every effort will be made to keep despatch promises given. No liability will be accepted for loss through non-delivery or delay. Late delivery is not taken as fatal to the contract.

NON-DELIVERY AND SHORTAGE

Claims for non delivery must be made to us within twenty-one days from date of invoice or advice note. (2) Damage or discrepancy must be notified to Carriers within 24 hours of receipt of goods. (3) Damage or discrepancy must be notified to us within 3 days of receipt of goods.

CANCELLATION

We cannot accept cancellation of orders for goods made specifically to customer's requirements. In the case of cancellation of orders of stock items, we reserve the right to require the customer to pay all charges and expenses incurred by us in connection with the fulfilment of the order.

RETURN OF GOODS

Any goods which have been supplied in accordance with the customer's order but which are subsequently returned will only be credited provided that our written agreement to the return of the goods has been obtained and that the price at which the goods will be credited has been agreed beforehand.

GUARANTEE

Goods manufactured or sold by us are guaranteed only against faulty workmanship and flaws in material; Our liability is limited to the warranties provided by the manufacturers and we are not to be held responsible for any direct or consequential damages or expenses. Return delivery charges will be charged upon the invoice. This guarantee is in place of any guarantee or Warranty which would be implied by law.

PLATES AND TOOLING

Print plates and tooling such as label cutters purchased by the customer will be stored by South East Labels unless otherwise arranged in writing. The responsibility for replacing lost or damaged items will remain with South East Labels during this time. If a customer requires plates or tooling to be sent to themselves this must be done at their own cost and they are responsible for any loss, damage or wear and tear whilst in their possession or during transportation to or from South East Labels.

OWNERSHIP AND RISK

Retention of Title: The property in and the legal and equitable title to the goods shall remain vested in the Seller until they have been paid for in full. The insurable risk in the goods shall pass to the Buyer upon delivery and the Buyer shall keep the goods properly insured in the amount of the sale price. As from the time of delivery of the goods to you the risk of loss or damage to the goods from any cause whatsoever shall be borne by you. If payment for the goods shall be over due or if a Receiver is appointed over the business of the Buyer or a resolution passed or a petition presented for liquidation of the Buyer or if the Buyer commits an act of bankruptcy, the seller or their representative shall be entitled to enter the Buyer's premises without notice in order to recover the goods.

VALIDITY

Our order to supply, unless previously withdrawn, shall remain open for a period not exceeding thirty days from the date of the quotation and following the expiry of that period the quotation shall immediately expire.

SHIPPING RATES

If the item ordered is currently in stock our standard delivery is based on a next working day over night service for most UK postcodes (delivery may be longer for postcodes located in outlying areas such as Scotland). Northern Ireland and the Channel Islands is a 3-5 day delivery service. Prices for our standard delivery are below. Note that all prices shown are excluding VAT.

Standard Delivery: £10 Mainland UK Other: Charged at cost.

AMENDMENTS

No variation of these Terms and Conditions is possible unless it is agreed to in writing by both parties.